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Student services

A London South Bank University (LSBU) student

Our services support students' educational, personal, career and spiritual needs

At LSBU we provide advice and support for students on a wide range of non-academic and educational needs. Our aim is to enable all students to achieve their potential while studying, by providing an approachable and reliable service that students can trust. Any questions or concerns you may have, the student services are here for you.

We provide:


Students can speak to an advisor at the Student Life Centre (SLC) helpdesk, or book one-to-one appointments with our specialist teams depending on their situation.

Appointments can be either in person or over the phone, and can be booked by:

  • Emailing us at
  • Calling us on 0207 815 6454 (lines open 10am-5pm)
  • Visiting the SLC helpdesk

Student Life Centre opening hours

Please note, the Student Life Centre will be closed on Wednesday 14 August (all day) and Tuesday 20 August (until 1pm). If you already have an appointment made on either of these dates, it will still go ahead.


Monday 8.30am-5pm
Tuesday-Thursday 8.30am-6pm
Friday 10am-5pm

Outside term-time

Monday-Thursday 9am-5pm
Friday 10am-5pm

A supportive and welcoming environment

The University is fully committed to equality and diversity. We work together to build a learning community founded on equality of opportunity that celebrates the rich diversity of our student and staff populations.

Our students have the right to study, live and socialise in a safe and supportive place.

The University takes a zero-tolerance approach to incidents of bullying, harassment and discrimination. We encourage students and staff to report all forms of bullying, harassment and discrimination should they see or experience it.

Complete our survey and you could win a £350 Amazon Voucher

It’s important to us that all our students receive the support and help they need to be successful in their studies.  We are currently undertaking a new project to identify the different types of learners at LSBU, with a plan to use this insight to tailor the support we provide at the university.  We are asking students to complete a survey that explores your motivations and attitudes towards learning. Some of the questions are deliberately quite provocative and others straightforward. Find out more and take part nowYou will automatically be entered into a lottery for Amazon vouchers when you take part (£350, £250, £150).

Winners will be contacted by email or telephone when the survey closes in September 2019.

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Tel: +44 (0) 207 815 6454

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